Singapore | China | Japan
Content Marketing Cloud
AI copilot for your content
「Whale Harbor」provides all marketers with the tool to create, manage and deliver content across different channels at scale.
「Whale Marketing Cloud」provides brand customers with one-stop digital marketing operation solutions. Based on best practices in the industry, it integrates content creation, crowd selection, marketing method, omni-channel delivery and marketing ROI analysis; it makes the platform easy-to-use for marketing personnel, satisfies the IT department’s demand in flexibility, and relieves relevant operation personnel from their dependence on R&D and data departments. 「Whale Marketing Cloud」improves the marketing efficiency and ROI with data and AI and enables marketing to adapt to dynamic changes of the consumer use to connect brands with consumers.
Content production, management, distribution and marketing to achieve marketing activities on all channels.
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Structured storage to comprehensively improve
asset management efficiencyStore content assets such as photos, videos, H5, files and tables in a structured manner;
Rapidly identify the target assets and shorten the search time through retrieving and filtering the metadata of target assets.
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Multi-channel touchpoint management to connect
users in an all-round wayCover all marketing channels, including WeChat, Douyin, Weibo, Xiaohongshu, Bilibili and offline stores;
Ensure the efficiency of content distribution, reduce the cost of content adaptation channels, and increase the content connection scope.
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AI-based and cross-team collaboration with strong interaction to improve the organizational work efficiency
Quickly create static and dynamic interactive marketing contents for relevant activities;
Flexibly assign permissions to departments to edit, distribute, and deliver marketing materials together, saving time;
Gather value information, record marketing planning, formulate and implement rules, track data and review results to flexibly call and insert contents, components, and boards;
AI-based standardized content audit to avoid legal compliance issues of materials and ensure the safe use of contents.
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Structured storage to comprehensively improve
asset management efficiencyStore content assets such as photos, videos, H5, files and tables in a structured manner;
Rapidly identify the target assets and shorten the search time through retrieving and filtering the metadata of target assets.
-
Multi-channel touchpoint management to connect
users in an all-round wayCover all marketing channels, including WeChat, Douyin, Weibo, Xiaohongshu, Bilibili and offline stores;
Ensure the efficiency of content distribution, reduce the cost of content adaptation channels, and increase the content connection scope.
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AI-based and cross-team collaboration with strong interaction to improve the organizational work efficiency
Quickly create static and dynamic interactive marketing contents for relevant activities;
Flexibly assign permissions to departments to edit, distribute, and deliver marketing materials together, saving time;
Gather value information, record marketing planning, formulate and implement rules, track data and review results to flexibly call and insert contents, components, and boards;
AI-based standardized content audit to avoid legal compliance issues of materials and ensure the safe use of contents.
Omni-channel data access and touchpoint integration to create and deliver 360° consumer behavior portraits for users in private domains.
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Omni-channel user data integration
to collect data by multiple channels in real timeAccess and integrate multi-platform data, collect and analyze data by multiple channels in real time, and use ID Mapping and multi-dimensional tagging system to establish omni-channel consumer portraits;
Use the member database to achieve marketing goals such as member modeling, activity design, higher marketing efficiency and better member experience.
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Panoramic user portrait integration
to obtain accurate user portraitsDraw accurate consumer behavior portraits with CDP static and dynamic tagging capabilities;
Gain insight into user intentions, predict consumer behaviors to empower marketing decisions.
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User life-cycle insight and operation,
multi-dimensional selection and precise deliveryTarget user groups via multi-dimensional selection;
Make personalized marketing strategies for users with different profiles and life cycles;
Ensure target users to receive proper marketing contents through appropriate channels at the right time, improving marketing accuracy and user stickiness.
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Omni-channel user data integration
to collect data by multiple channels in real timeAccess and integrate multi-platform data, collect and analyze data by multiple channels in real time, and use ID Mapping and multi-dimensional tagging system to establish omni-channel consumer portraits;
Use the member database to achieve marketing goals such as member modeling, activity design, higher marketing efficiency and better member experience.
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Panoramic user portrait integration
to obtain accurate user portraitsDraw accurate consumer behavior portraits with CDP static and dynamic tagging capabilities;
Gain insight into user intentions, predict consumer behaviors to empower marketing decisions.
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User life-cycle insight and operation,
multi-dimensional selection and precise deliveryTarget user groups via multi-dimensional selection;
Make personalized marketing strategies for users with different profiles and life cycles;
Ensure target users to receive proper marketing contents through appropriate channels at the right time, improving marketing accuracy and user stickiness.
Personalized marketing to realize the closed loop of automated marketing business and improve business growth.
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Use innovative marketing planning
method to prepare filesPrepare files with team creativity and use integrated WMC technical components to realize simultaneous implementation of marketing plans, one-click approval, and automated execution.
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Use marketing process canvas
to achieve personalized commercial useBased on life cycle, real-time activity triggering, tagging and other user scenarios, flexibly create and implement rich marketing plans with process canvas, and customize user route;
Quickly configure automated delivery processes and marketing contents to achieve one-to-one precise marketing in most scenarios;
Simple, fast and easy operation to greatly improve organization efficiency.
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Rich marketing templates
to help deepen and refine operations100+ high-ROI marketing activities by leading brands; attractive and massive activities organized to stimulate marketing inspiration and keep pace with the times;
Automatically and efficiently manage large-scale and cross-channel complex marketing activities of different types and methods; help brands better conduct life-cycle consumer operation and marketing;
Based on typical marketing methods of brands and industries, establish a “template library" to carry out marketing activities by one click.
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Use innovative marketing planning
method to prepare filesPrepare files with team creativity and use integrated WMC technical components to realize simultaneous implementation of marketing plans, one-click approval, and automated execution.
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Use marketing process canvas
to achieve personalized commercial useBased on life cycle, real-time activity triggering, tagging and other user scenarios, flexibly create and implement rich marketing plans with process canvas, and customize user route;
Quickly configure automated delivery processes and marketing contents to achieve one-to-one precise marketing in most scenarios;
Simple, fast and easy operation to greatly improve organization efficiency.
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Rich marketing templates
to help deepen and refine operations100+ high-ROI marketing activities by leading brands; attractive and massive activities organized to stimulate marketing inspiration and keep pace with the times;
Automatically and efficiently manage large-scale and cross-channel complex marketing activities of different types and methods; help brands better conduct life-cycle consumer operation and marketing;
Based on typical marketing methods of brands and industries, establish a “template library" to carry out marketing activities by one click.
Based on omni-channel data buried points, grasp the critical moment of consumption MOT.
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One-click delivery across channels for efficient distribution of marketing contents
Cover all marketing channels, including WeChat, Douyin, Weibo, Xiaohongshu, Bilibili and offline stores, with high content distribution efficiency; deliver marketing activities by one click;
Deliver information through channels such as SMS, WeChat, and email to improve dissemination efficiency of marketing contents.
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Powerful digital touchpoint construction
to connect target users in all channelsFrom online SDK buried points to offline AIoT devices, 20+ touchpoints available to access message channels, content channels, and e-commerce channels;
Access to ecosystems including WeChat, Taobao, and ByteDance, and major platforms in short video, e-commerce, social contact, comment, and takeaway to present correct marketing contents to target users through a variety of touchpoints.
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Track and deliver data
to visualize analysis and delivery performanceTrack data on the delivered contents, analyze delivery performance, and display indicators such as the number of deliveries, reach rate, CTR and CVR on the dashboard, and visualize the delivery effect and trend to help brands identify effective contents and ways to connect consumers.
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One-click delivery across channels for efficient distribution of marketing contents
Cover all marketing channels, including WeChat, Douyin, Weibo, Xiaohongshu, Bilibili and offline stores, with high content distribution efficiency; deliver marketing activities by one click;
Deliver information through channels such as SMS, WeChat, and email to improve dissemination efficiency of marketing contents.
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Powerful digital touchpoint construction
to connect target users in all channelsFrom online SDK buried points to offline AIoT devices, 20+ touchpoints available to access message channels, content channels, and e-commerce channels;
Access to ecosystems including WeChat, Taobao, and ByteDance, and major platforms in short video, e-commerce, social contact, comment, and takeaway to present correct marketing contents to target users through a variety of touchpoints.
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Track and deliver data
to visualize analysis and delivery performanceTrack data on the delivered contents, analyze delivery performance, and display indicators such as the number of deliveries, reach rate, CTR and CVR on the dashboard, and visualize the delivery effect and trend to help brands identify effective contents and ways to connect consumers.
Comprehensively collect and analyze data for "customer, goods and space" to guide marketing.
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Marketing data tracking to obtain
strong core indicator control abilityMonitor and track data in all channels through buried points to master the data change trend and analyze the marketing effect in real time;
Quickly customize and build a board and support one-click sharing to control the core indicators of each business domain and improve ROI.
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Agile BI Board
Visualize analysis reports to help marketing personnel quickly grasp business trends and use data results to guide marketing;
Save and share customized boards to improve the efficiency of marketing operations.
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Omni-channel data collection
to establish a unified user ID systemCollect and integrate data from platforms such as offline stores, APPs, applets and websites to establish a unified user ID system.
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Multi-dimensional data analysis model for
flexible multi-dimensional analysis in real timePerform multi-dimensional analysis from the perspective of "customer, goods and space" to present the attributes, tags, portraits, key indicators and historical trends of members/products/stores;
Use custom event analysis, funnel analysis, attribution analysis, component analysis and other advanced analysis models to analyze business in real time and flexibly; flexibly gain insight into user life-cycle behaviors;
Better control costs, prepare plans in advance, refine operations, and set KPIs appropriately; identify the growth potential behind indicators.
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Marketing data tracking to obtain
strong core indicator control abilityMonitor and track data in all channels through buried points to master the data change trend and analyze the marketing effect in real time;
Quickly customize and build a board and support one-click sharing to control the core indicators of each business domain and improve ROI.
-
Agile BI Board
Visualize analysis reports to help marketing personnel quickly grasp business trends and use data results to guide marketing;
Save and share customized boards to improve the efficiency of marketing operations.
-
Omni-channel data collection
to establish a unified user ID systemCollect and integrate data from platforms such as offline stores, APPs, applets and websites to establish a unified user ID system.
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Multi-dimensional data analysis model for
flexible multi-dimensional analysis in real timePerform multi-dimensional analysis from the perspective of "customer, goods and space" to present the attributes, tags, portraits, key indicators and historical trends of members/products/stores;
Use custom event analysis, funnel analysis, attribution analysis, component analysis and other advanced analysis models to analyze business in real time and flexibly; flexibly gain insight into user life-cycle behaviors;
Better control costs, prepare plans in advance, refine operations, and set KPIs appropriately; identify the growth potential behind indicators.
Structured analysis and visualized analysis for video contents to explore the best practice of live broadcast by algorithm.
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Real-time monitor and AI application to
create a live broadcast command moduleProvide the multi-dimensional data board to control the dynamic changes in business data, transaction data and traffic data in real time
Monitor abnormal fluctuations in data, provide alarm prompts and operational strategy suggestions, and allow field control personnel to find the breakthrough of indicators
Identify the meaning of the host's words through ASR & NLP, cooperate with the 10,000-level brand compliance detection library, correct the contents, automatically monitor and remind to use less sensitive words
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Smart cutting and one-click delivery
for earlier live broadcastSynchronize the live video stream to the cloud in real time, intelligently cut highlight clips, quickly generate streaming videos with rich templates, and flexibly set DOU+ boost or FEED stream delivery
Distribute warm-up contents by one click, automatically adapt to channel requirements over image/video size, and cover Douyin fans, Weibo, WeChat and Xiaohongshu to easily realize live streaming
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Data mining, analysis and modeling,
and quantitative guidance for the "best practice" of live broadcastPerform structured processing, analysis and storage of live video slices, access to cross-platform live broadcast process data and realize efficient retrieval and review
Use image recognition, ASR and NLP to establish algorithm models for live broadcast rooms, automatically analyze live videos, and discover the correlation between the host's speech rate, action, style, words and key live broadcast indicators, providing quantitative guidance for host training and live broadcast operation optimization
Use algorithms to refine live broadcast techniques of the industry and product information, develop the "knowledge map" of the industry, and visualize analysis conclusions, so that brands get rid of manual recording and sorting, and learn about live broadcast dynamics of the industry efficiently
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Real-time monitor and AI application to
create a live broadcast command moduleProvide the multi-dimensional data board to control the dynamic changes in business data, transaction data and traffic data in real time
Monitor abnormal fluctuations in data, provide alarm prompts and operational strategy suggestions, and allow field control personnel to find the breakthrough of indicators
Identify the meaning of the host's words through ASR & NLP, cooperate with the 10,000-level brand compliance detection library, correct the contents, automatically monitor and remind to use less sensitive words
-
Smart cutting and one-click delivery
for earlier live broadcastSynchronize the live video stream to the cloud in real time, intelligently cut highlight clips, quickly generate streaming videos with rich templates, and flexibly set DOU+ boost or FEED stream delivery
Distribute warm-up contents by one click, automatically adapt to channel requirements over image/video size, and cover Douyin fans, Weibo, WeChat and Xiaohongshu to easily realize live streaming
-
Data mining, analysis and modeling,
and quantitative guidance for the "best practice" of live broadcastPerform structured processing, analysis and storage of live video slices, access to cross-platform live broadcast process data and realize efficient retrieval and review
Use image recognition, ASR and NLP to establish algorithm models for live broadcast rooms, automatically analyze live videos, and discover the correlation between the host's speech rate, action, style, words and key live broadcast indicators, providing quantitative guidance for host training and live broadcast operation optimization
Use algorithms to refine live broadcast techniques of the industry and product information, develop the "knowledge map" of the industry, and visualize analysis conclusions, so that brands get rid of manual recording and sorting, and learn about live broadcast dynamics of the industry efficiently